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Customer Engagement Specialist (Lead Generation)

JOB DESCRIPTION

As a Customer Engagement Specialist you will market and generate interest for our Utility Sponsored Rebate Programs. The programs enable municipalities, small businesses, and non-profits within our coverage territory to reduce their energy spending and upgrade to more modern, energy efficient equipment.

A Customer Engagement Specialist will:

  • Inform customers of Utility Program opportunities and generate leads for the program team
  • Be able to explain the benefits of the program to customers at an expert level
  • Recognize energy efficiency opportunities on sites
  • Schedule energy audits and coordinate with Energy Conservation Reps
  • Secure necessary documents and information from customers
  • Update and maintain all systems required
  • Act professionally and ethically at all times
  • Report directly to the Program Manager

JOB REQUIREMENTS

The ideal candidate will satisfy the following requirements and qualifications:

  • Bachelor’s degree preferred
  • Customer service experience preferred
  • Valid driver’s license
  • Ability to travel and canvass potential customer areas
  • Ability to multitask while staying organized
  • Strong verbal and written communications skills
  • Positive customer service skills
  • Proficiency with technology and electronics strongly preferred
  • Self motivated and driven
  • Experience in lighting and electrical a plus!

WE OFFER

  • Stable employment
  • Car Allowance
  • Cell Phone Allowance
  • 401K Program with matching contribution component
  • Medical, Dental, and Life benefits
  • PTO Plan
  • Advancement opportunities for outstanding performers

Additional Info

Job Type : Full-Time

Education Level : ""

Experience Level : ""

Job Function : Sales

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Job Posting is a CCSNJ Member-Only Benefit.

If you are interested in joining the Chamber, please contact:

Heather Sanderson, Director of Membership at (856) 424-8980.

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