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HRIS Implementation / HR Solutions Specialist


To be considered for a position, please apply on our career site at: https://www.primepoint.com/career

This position is Full-Time, Monday-Friday (hours to be determined but during business hours)

Position Location: Remote work is offered knowing that some time in the office may be required, and/or a return to a hybrid office environment in the near future. We will also consider applicants for 100% remote work if your geographical location is outside our area, but job qualifications are met.

Job Summary:

The HR Solutions Specialist plays a key role in demonstrating, implementing, training, and supporting Primepoint’s various HR solutions such as On-boarding/Workflow, Recruitment, Benefits Administration, and general employee management within HR/Payroll. The Specialist also supports the HR processing needs of Primepoint’s clients. This requires understanding the clients’ challenges and developing, communicating and implementing solutions using various system resources. Solutions can be a combination of procedures and technology to allow customers and Primepoint to operate efficiently.

Duties/Responsibilites:

  • Serve as a consultative business partner to the Sales Team in providing your expert guidance and demoing Primepoint’s various HR Solutions to new and existing clients.
  • Work directly with clients to on-board them during implementation by providing training at the client’s location, using remote technology, or by hosting training sessions at Primepoint’s facilities.
  • Work directly with clients, with other Primepoint staff, or independently to configure the system and setup the initial data required for the solutions.
  • Work directly with clients/prospects to support HR related needs and assist in designing solutions using Primepoint’s technology.
  • Work closely with Primepoint’s ACA clients to implement and support the ACA Solution which includes system configuration, training clients on using and maintaining the system, and converting and importing data.
  • Provide ongoing training and support to clients on the use of Primepoint’s HR systems remotely and in person.
  • Stay abreast of the latest HR technologies through networking, HRIS user groups, and professional associations.
  • Perform related duties as assigned.

Required Skills/Abilities:

  • Have a strong knowledge of the Human Resource needs and challenges of small, mid-sized, and large businesses.
  • Proficient in MS Office (primarily Excel), web browsers, and all of Primepoint’s technology-related products.
  • Strong comfort with computer systems to include experience with auditing and manipulating large-scale data
  • Clear ability to think through and solve problems step by step; looking beyond the obvious solution to a problem.
  • Ability to thrive in a fast-paced environment working with multiple clients.
  • Demonstrated ability to build relationships and to establish trust with leaders and colleagues.
  • Work independently and efficiently to meet client-driven deadlines.
  • Able to think analytically and have excellent problem solving skills.
  • Able to promptly answer support-related email, phone calls and other electronic communications.
  • Excellent communication (oral and written) skills: interpersonal, organizational, and presentation.
  • Self-motivated, detail-oriented and ability to take initiative.
  • Great customer service skills to include the ability to handle clients with patience and tolerance
  • Payroll processing knowledge is a plus

Education and Experience:

  • Bachelor’s degree preferred (HR or Information Systems preferred) or equivalent relevant experience required. Professional Certification a plus (SHRM-CP/SCP, PHR/SPHR, CPP)
  • Previous experience with onboarding new clients for payroll providers

Ideal candidate:

The successful candidate will have general Human Resource knowledge, a strong comfort with computer systems and technology, will be able to work well with people with a broad range of technical abilities, and will show the ability to be organized, bringing projects and tasks to completion. This self-starter will be able to work in an environment with multiple, changing work priorities, and must be able to work within those deadlines. Having payroll processing knowledge will be a plus.

About Primepoint:

Primepoint is a human resource management and payroll processing company developing and servicing technology, capable of integrating human resource management and payroll processing functionality with time and attendance, and HR consulting services for organizations with up to thousands of employees. Primepoint offers competitive wages, an excellent benefits package, and a family work environment.

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

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