PROJECT COORDINATOR WITH ADVANCED EXCEL SKILLS NEEDED FOR INTERNATIONAL FIRM.
ONE YEAR ASSIGNMENT, HYBRID AFTER TRAINING. $19./HR
- Screen files from IT (40 or more Excel files supplied daily): TechLine cases, CAD cases, Quality Monitoring Reports
- (QMR), Claims, then create summaries of conditions reported and transfer data into master log spreadsheets (excel files) following agreed convention for sorting and tracking.
- Confirm following an agreed process collection of detailed items from a checklist, troubleshooting guide or other reference material.
- Asses the level of clarity to fit the requirement for the next level of the process.
- Follow up with appropriate parties (retailer/SOA Service) using e-mail, messaging or phone as applicable to collect missing checklist items.
- Maintain various spreadsheets (excel format) for tracking of all items in tracking logs and provide timely progress update on the results.
- Support the team in issuing technical reports (TRs) and following up on ongoing investigations.
- Coordinate failed part collection and track the progress of the collection as directed by the manager.
- On occasion assist with hands-on hardware tests using test benches and vehicles to validate field cases or software update files.
- Support ad hoc request to assist with KPIs reports or quality performance assessment by performing custom operations in the excel file following agreed convention.
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Required Skills and Abilities:- Must be well organized and detail oriented.
- Must have an ability to learn how to use proprietary SOA IT systems.
- Must be able to learn new process and retain the knowledge applying it in day-to-day activities.
- Must demonstrate computer proficiency with knowledge of Microsoft (MS) Office and working knowledge of MS Excel: group, search, filter, pivot, format, etc.
- Excellent reading and comprehension skills. Able to communicate effectively using phone and e-mail.
- Willing to learn and develop understanding of various infotainment devices and their function.
- Background and practical experience with smart phones to install updates, applications and to utilize Bluetooth and Wi-Fi wireless technology.
- Able to work in a fast-paced service environment with constantly changing priorities.
- Prefer 2 or more years in Automotive or IT field.
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Additional Requirements Preferred:- A history of working effectively with teams to gather information or data.
- A track record of maintaining accurate and detailed data.
- Previous experience with taking on and growing within a role.
- History that indicates ability to take on increasing responsibility and job ownership
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