Posting Summary:
Rutgers University-Camden is seeking a Program Coordinator II in the School of Business. Rutgers School of Business-Camden (RSBC) offers several undergraduate and graduate degree and certificate programs. We are seeking a Program Coordinator II who will support the School of Business–Camden admissions process and aid applicants through the recruiting process, particularly by maintaining contact with prospects and cultivating interested students through the application process. Each Program Coordinator will act as an admissions coach and have responsibility for specific programs, as well as be cross trained to support all programs. This includes troubleshooting student issues occurring during the admission process, as well as assisting in the cultivating of candidates to admit-coming status. In addition, this position will assist the advising team with retention activities for current students, as needed.
Under the direction of the Senior Program Coordinator, this position is part of a team that ensures a smooth, efficient, and effective process to provide superior customer service to all prospective students. The position requires multi-tasking, flexibility, strong attention to detail, problem-solving skills, excellent follow through, and the ability to work autonomously, as well as interdependently and concurrently with many people, projects, and programs.
Overview:
Ranked #46 in U.S. News & World Report’s list of Best Public Colleges and Universities, Rutgers University–Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers–Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.
Minimum Education & Experience:
Bachelor’s degree or combination of education and relevant experience.
Required Knowledge, Skills, & Abilities:
• Bachelor’s degree or combination of education and relevant experience.
• Outstanding interpersonal, leadership, facilitation, and training skills.
• Ability to examine information or a situation in detail to identify key or important elements and act accordingly.
• Ability to work as a part of a cross-functional team in an innovative environment or independently, as needed.
• Ability to convey information clearly and effectively to individuals.
• Active listening skills and strong written and oral communication skills. Ability to send strategic, professional, and meaningful messages to diverse audiences to promote understanding and/or action. Ability to receive messages from diverse audiences with understanding and respond professionally.
• Ability to handle complex situations with diplomacy and demonstrated competence using word processing, spreadsheet, and database software.
This position will be guided by the Family Education Rights and Privacy Act (FERPA) and will be expected to exercise discretion for all aspect of the job.
Preferred Qualifications:
BA or BS in counseling, psychology, business, or education. Previous work experience in higher education preferred.
Equipment Utilized:
Experience using Microsoft Access Database daily, as well as Microsoft Excel and Word. Experience with CRM software, such as Salesforce. In addition, the position uses online learning management systems, such as Canvas, as well as other Rutgers University programs, including, but not limited to: RUTADMIN, RaptorConnect, and Course Scheduling System.
Physical Demands & Work Environment:
• Must be flexible and willing to work non-traditional hours on occasion, including evenings and weekends.
• Must be a team player and willing to perform other functions as required to ensure team success.
Direct link to apply: https://jobs.rutgers.edu/postings/245784
Additional Info
Job Type : Full-Time
Education Level : Associate Degree
Experience Level : Entry Level
