The School of Philadelphia Ballet / New Jersey (SPB/NJ) is seeking a dedicated and organized Studio Manager to oversee the effective operations of SPB/NJ. The Studio Manager will play a pivotal role in managing various aspects of the SPB/NJ location, including class registration; communication with staff, students, and parents; and ensuring a clean, welcoming environment. The ideal candidate will have experience in performing arts and excellent customer service skills. Strong organizational skills, attention to detail, and a passion for the arts are essential. The Studio Manager will collaborate with SPB staff to support student enrollment and bolster SPB/NJ’s connections with its communities.

Qualified applicants are invited to apply here: https://philadelphiaballet.bamboohr.com/careers/80?source=aWQ9MjQ%3D 

Essential Functions: 

• Manage class registration, payment processing, and data entry through SPB’s registration software (JackRabbit) and data management software (AirTable).
• Communicate effectively with SPB/NJ staff, volunteers, vendors, students, parents, and faculty, maintaining contact lists and resolving conflicts when necessary.
• Carefully track financial information, payment details, and expenses.
• Collaborate with SPB staff to execute marketing efforts for the SPB/NJ location.
• Confer with the School Director and School Principal to address questions and concerns.
• Ensure the SPB/NJ lobby and studio spaces are clean and welcoming; reporting maintenance requests to the Facilities team.
• Administer operating protocols for the SPB/NJ location, including opening and closing procedures.
• Administer auditions at the SPB/NJ location.
• Manage SPB/NJ merchandise, maintaining an on-site inventory.
• Attend SPB team meetings; reporting on SPB/NJ enrollment, events, and marketing initiatives.
• Coordinate volunteer efforts for SPB/NJ events, such as Open Houses, School Performances, etc.
• Other job duties as required.

Required Education & Experience:

• 2-3 years of relevant professional experience including:
• Prior experience working in performing arts environment; preferably ballet
• Experience in front-facing role with client/customer focus
• Experience in marketing and sales
• Experience in studio/facilities management

Required Competencies:

• Entrepreneurial skills. Self-motivated, strategic and energized about starting up a new business location.
• Strong interpersonal communication and customer service skills.
• Proficiency in Microsoft Suite (docs, sheets, forms), JackRabbit, AirTable, and/or other scheduling software preferred.
• Attention to detail with excellent time management skills.
• Ability to work autonomously and collaboratively in a fast-paced environment.
• Highly organized and creative with deep enthusiasm for the arts.
• Ability to establish and maintain effective and productive working relationships within a diverse and multicultural environment.
• Ability to balance priorities in a dynamic environment.
• Ability to take appropriate steps to promote and enforce safe work practices within each area of responsibility in accordance with policies and protocols.

SCHEDULE: SPB/NJ Studio Manager Schedule:

Monday, Tuesday, & Friday: 3:45-8:00pm 

Wednesdays: 1:00-2:00pm (Team Meeting – Remote); 3:45-8:00pm 

Thursdays: 3:45-7:30pm 

Saturdays: 8:30am-3:00pm 

Work Authorization/Security Clearance: Must provide satisfactory background checks and child abuse clearances as may be required for role.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Organizational Diversity: The Philadelphia Ballet is an Equal Opportunity Employer. We are deeply committed to cultivating and sustaining an organization that is equitable, fair, and inclusive in artistic expression and organizational behavior, policy, and practice. We embrace racial and multicultural diversity both on and off stage and strive to be an organization where all communities feel a sense of belonging. We hold each other and ourselves accountable to these intentions every day.

Philadelphia Ballet provides a comprehensive benefits package to eligible employees including medical, dental and vision insurance, Life/AD&D insurance, Short-term and Long-term Disability insurance, 401(k) retirement savings plan, paid time off and more.