The Shelter of Hope is recruiting a new manager for our shelter located in Williamstown. We serve youth and families from throughout the southern counties of NJ to provide temporary shelter to youth. Ranch Hope is a non profit ministry that was founded 58 years ago that is dedicating to transforming the lives of youth that have experienced adverse childhood experiences. Our manager will be responsible for the management of the shelter to included all aspects of the life safety, staff supervision, programming and admissions. In addition to a talented and dedicated direct care team, you will be supported by a case manager and a senior direct care staff. Below is a complete job description.

Position Summary:

Support the Core Values of Ranch Hope by upholding all standards relating to quality, partnership, integrity, empowerment, stewardship, safety and compassion. Responsible for day to day supervision and management of the shelter. Coach, train and guide staff in a manner that contributes to ongoing improvement. Work with other members of the team to provide care, supervision, instruction, behavior modification, recreation and other individual/group services to youth in a structured setting. All services provided will promote the emotional, spiritual & social growth of our youth and will emphasize positive, professional role modeling as well as interpersonal relationships.

Knowledge:

· Knowledge of State and Federal laws regarding client/student rights to privacy

· Understanding of relevant reporting requirements for the State of New Jersey

· Understanding and compliance with staff to resident ratios required by licensing

· Understanding and compliance with all Ranch Hope policies and procedures

· Understanding of trauma informed care

Skills/Abilities:

· Ability to serve as a positive and professional role model through compassionate, nurturing, empathetic and tolerant interpersonal communications

· Ability to demonstrate respect, cooperation, consideration and tact in working with subordinates, peers, supervisors, vendors and others

· Ability to diffuse agitated or disruptive situations through use of supportive/directive responses

· Ability to utilize nonviolent physical crisis intervention techniques to resolve dangerous situations

· Ability to recognize and respect cultural and ethnic differences

· Ability to remain aware of the location of all supervised residents while managing multiple priorities

· Ability to be punctual and attend all scheduled work shifts on a consistent basis

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Duties & Responsibilities:

· Oversee day to day management of the shelter

· Serve as liaison to various agencies, law enforcement officials and families

· Ensure safety of residents at all times

· Ensure all logs, critical incidents, and paperwork are thoroughly and accurately documented within specified timeframes

· Ensure Life Safety Checklist is reviewed on a weekly basis and that areas of concern are addressed promptly

· Train and mentor new staff

· Attend meetings and relay needed information to staff

· Provide guidance and coaching to staff to ensure they are aware of areas requiring improvement

· Supervise the interactions and activities of youth in individual and group setting

· Develop and maintain positive relationship with residents using the Nurtured Heart Approach

· Maintain required staff to resident ratios

· Effectively anticipate, redirect and respond to crisis and emergency situations in a timely manner

· Provide basic care and guidance to youth relating to personal hygiene, routine health and medical care

· Participate in a variety of structured leisure time activities as well as events to foster social, emotional and spiritual growth

· Transport residents in approved vehicles to off site locations and appointments

· Administer medication and maintain required information in medication logs

· Conduct staggered bed checks during non-awake hours

· Submit critical incident reports, nightly logs and reports of activities in a timely manner

· Report any and all allegations or concerns regarding abuse or neglect immediately to the NJ Abuse Hotline

· Ensure shelter is clean and in a good state of repair and report any hazardous or unsafe conditions

· Use positive communication skills with residents and staff

· Set a good example for residents in conduct, attendance an conflict resolution

· Attend department and staff meetings

Education & Professional Experience:

· Bachelors Degree in Psychology, Human Services, Sociology, Social Services or related field with three years experience in a residential/human services setting with one year of supervisory experience in same field or:

· Masters Degree in Psychology, Human Services, Sociology, Social Services or related field with two years experience in a residential/human services setting with one year of supervisory experience in same field

Certifications/Licenses Required:

· CPR & First Aid Certification

· Valid Driver’s License

Physical Abilities:

• Sitting, standing, walking, lifting, carrying, pushing, bending, reaching
• Seeing to monitor children
• Hearing and speaking to communicate effectively
• Ability to observe surroundings and quickly react to emergency situations

Ability to physically restrain children as needed during crisis situations

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• human services staff supervisory: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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